COMEN: A Mentorship Platform empowering students

COMEN

Building a platform focused 100% on the student-college student mentorship model

Building Information Architecture & User Flows

Building Information Architecture & User Flows

Initial Conceptualization

Based of the research and structuring out different flows, I started creating the low-fi concepts for primary use cases

01

Onboarding flow of Mentee

Goal

  • Easy Access & Low Barrier Entry

  • Role Clarity from the Start

  • Collect Key Academic Information

  • Surface Relevant Mentor Matches

02

Find Mentor

Goal

  • Easily access the mentor discovery interface from the Home screen.

  • Filter Based on Specific Criteria

  • Get high-trust signals quickly (badges, ratings, number of sessions)

  • View mentor profile to validate experience, college, language, and vibe

03

Interactive Booking & Confirmation Process

Goal

  • Direct and clear CTA to start the booking process - “Book a session”

  • Seamlessly select the session type, date, time slot and call type

  • Helps the mentor to prep and creates clarity by adding a brief description for the call

  • Offer Secure & Multiple Payment Options. Confirmation alert with redirection to view booking details

  • Receive email/SMS/notification confirmation.

  • Have the option to: View/reschedule/cancel session

04

From Booking to Feedback: The Mentee Call Flow

Goal

  • Enabling easy call joining from the bookings page

  • Capture valuable feedback to improve mentorship quality and refine Comen's matchmaking.​

MVP Experience

Landing Page

  • Dual User Entry Point

  • Structured User Journey

  • Visually Appealing & Trust-Building

  • Mentor Showcase Carousel

  • Community Testimonials

  • Mentorship Recruitment Section

Key Highlights

Snippets for Mentee Flow

01

Onboarding flow of Mentor

Goal

  • Clarity of purpose from the start. Clear Expectations & Guidelines

  • Frictionless Signup process : simplifying an easy 3 step Mentor application submission also acting as a primary step by step profile builder

  • Allowing users to skip the verification in the initial stage: Minimising the user drop off

02

Mentor Dashboard

Goal

  • Easy to navigate Mentor dashboard: explore, set up a strong mentor profile, create sessions and update calendar

Snippets for Mentor Flow

Project Learnings

Working on COMEN pushed me to balance ambition with practicality. Designing a mentorship platform for high school students — a highly emotional and information-sensitive space — challenged me to think beyond just clean UI.

  1. Users Need Confidence Before Action

High school students are often overwhelmed. I realized that good UX isn’t just about usability — it’s about trust-building. From mentor profile layouts to session booking flows, I focused on surfacing credibility, clarity, and warmth in every step.

  1. The Real MVP Is Simplicity

I learned that an MVP is about removing, not adding. I streamlined every flow down to its core: "Can a student find the right mentor and book a call with minimal friction?"

  1. Designing for Two Sides Requires Balance

This wasn’t a one-sided user flow. I had to keep mentee needs at the center without alienating the mentor experience. Understanding both sides — their motivations, hesitations, and goals — helped me create a more balanced and scalable system.

  1. Design is Never 'Done' Without Context

The product isn't live yet — and that’s okay. I learned that design work doesn't end when the mockups are polished. It ends when it connects with real users, solves real problems, and helps the team make real decisions.

Initial Conceptualization

Based of the research and structuring out different flows, I started creating the low-fi concepts for primary use cases

Landing Page

  • Dual User Entry Point

  • Structured User Journey

  • Visually Appealing & Trust-Building

  • Mentor Showcase Carousel

  • Community Testimonials

  • Mentorship Recruitment Section

Key Highlights

01

Onboarding flow of Mentee

Goal

  • Easy Access & Low Barrier Entry

  • Role Clarity from the Start

  • Collect Key Academic Information

  • Surface Relevant Mentor Matches

02

Find Mentor

Goal

  • Easily access the mentor discovery interface from the Home screen.

  • Filter Based on Specific Criteria

  • Get high-trust signals quickly (badges, ratings, number of sessions)

  • View mentor profile to validate experience, college, language, and vibe

02

Interactive Booking & Confirmation Process

Goal

  • Direct and clear CTA to start the booking process - “Book a session”

  • Seamlessly select the session type, date, time slot and call type

  • Helps the mentor to prep and creates clarity by adding a brief description for the call

  • Offer Secure & Multiple Payment Options. Confirmation alert with redirection to view booking details

  • Receive email/SMS/notification confirmation.

  • Have the option to: View/reschedule/cancel session

04

From Booking to Feedback: The Mentee Call Flow

Goal

  • Enabling easy call joining from the bookings page

  • Capture valuable feedback to improve mentorship quality and refine Comen's matchmaking.​

01

Onboarding flow of Mentor

Goal

  • Clarity of purpose from the start. Clear Expectations & Guidelines

  • Frictionless Signup process : simplifying an easy 3 step Mentor application submission also acting as a primary step by step profile builder

  • Allowing users to skip the verification in the initial stage: Minimising the user drop off

  • Surface Relevant Mentor Matches

02

Mentor Dashboard

Goal

  • Easy to navigate Mentor dashboard: explore, set up a strong mentor profile, create sessions and update calendar

Snippets for Mentor flow

MVP Experience

Snippets for Mentee Flow

Project Learnings

Working on COMEN pushed me to balance ambition with practicality. Designing a mentorship platform for high school students — a highly emotional and information-sensitive space — challenged me to think beyond just clean UI.

  1. Users Need Confidence Before Action

High school students are often overwhelmed. I realized that good UX isn’t just about usability — it’s about trust-building. From mentor profile layouts to session booking flows, I focused on surfacing credibility, clarity, and warmth in every step.

  1. The Real MVP Is Simplicity

I learned that an MVP is about removing, not adding. I streamlined every flow down to its core: "Can a student find the right mentor and book a call with minimal friction?"

  1. Designing for Two Sides Requires Balance

This wasn’t a one-sided user flow. I had to keep mentee needs at the center without alienating the mentor experience. Understanding both sides — their motivations, hesitations, and goals — helped me create a more balanced and scalable system.

  1. Design is Never 'Done' Without Context

The product isn't live yet — and that’s okay. I learned that design work doesn't end when the mockups are polished. It ends when it connects with real users, solves real problems, and helps the team make real decisions.

Objective

Build an educational consultation platform that will help high school students connect with current college students for personalized guidance. As a product designer, my goal was to design the MVP experience of COMEN, focusing on simplicity, trust-building, and seamless mentor-mentee interactions, while ensuring the solution addresses the real pain points of both students and mentors.

My role

Product Designer ( Research+ UX/UI)

Duration

4 Weeks (Concept to Prototype)

Scope

MVP Design

User Research

UX strategy

UI Design

Prototyping

Validation

But first, What is COMEN?

COMEN is India’s first mentorship platform that puts students at the center by connecting them directly to college students for real, relatable guidance. The platform provides one-on-one mentorship to help mentees navigate the complex path of selecting the right college, preparing for competitive exams, and making informed decisions about their career aspirations

Problem area identified

  • High school students in India, especially in Tier 2/3 cities, lack authentic, affordable, and relatable mentorship for competitive exams and college admissions.

  • Most students rely on coaching centers, YouTube, or peer advice — which are either generic, outdated, or overwhelming.

  • Current mentorship platforms are designed for professionals, not for students.

Initial mind map: Understanding the need

Secondary Research shows

Current situation in India

Career Awareness:

  • 93% of students are aware of fewer than ten career options (e.g., engineering, medicine, law, finance, IT).

  • There are more than 250 career options available today, indicating low awareness levels among students.

Counsellor to Student Ratio:

  • The globally accepted counsellor-to-student ratio is 1:250.

  • In India, the counsellor-to-student ratio is 1:3,000, highlighting a significant shortfall.

High Exam-Related Anxiety Among Students

  • 80% of students in Classes 9–12 experience anxiety due to exams and results, highlighting the immense pressure faced during academic evaluations.

Expanding Test Preparation Market

  • The test preparation market in India is projected to reach USD 17.2 billion between 2025 and 2029, growing at a CAGR of 18.5%, indicating a robust demand for preparatory resources.

Emerging Mentorship Platforms

  • The mentoring software market is expected to exceed USD 6.31 billion by 2037, expanding at over 12.4% CAGR, reflecting a growing recognition of mentorship’s value in education and professional development.

Affinity Mapping

Processing

Customer verbatim

to understand user

needs better.

“As a high school student I’m unsure about my future, I want to explore various career options, so I can make an informed decision about my path.”

Sakshi

“I mostly reach out to relatives, family members or school senior for advice and guidance but that makes me more overwhelmed, confused plus it's time consuming

Akash

“College feels like a huge step, and I don’t know if I’m making the right decision about my major.”

Soniya

I wish I had someone to talk to back then, it would’ve saved me a lot of confusion and time.”

Raghav

It feels good to share what I’ve learned and make someone else’s journey a little smoother.”

Priya

“I would love to do it, not just as a gig—it will help me build soft skills like communication and leadership.

Pulkit

Intended Business Goals

Category

Goal

Product Validation

User Acquisition

 Monetization

 Brand Trust

 Feedback & Iteration

Launch a working MVP with 1:1 session booking, verified mentors, and roadmap summaries.

Onboard 100+ mentors from IITs, NITs, DU, etc., and attract 1000+ mentees in the first 6 months.

Start generating early revenue via pay-per-session bookings and mentorship packs.

Establish COMEN as a reliable, student-friendly alternative to traditional coaching and counseling.

Collect user feedback (NPS, retention, conversion), refine UX, and optimize features for engagement.

With that the MVP modal can be defined as...

The ‘ADPList for High School Students,

run by College Students, in India

Building Information Architecture & User Flows

COLLEGE

MENTORS

COMEN

Colors & Typeface

Source Sans Pro

Primary font

A cheerful blend of pastel tones—vibrant blue for mentees, calm purple for mentors. Together, they light up CTAs and key highlights, bringing clarity and character to every screen.

Color Palette

3266FF

B6AEFA

87A6FB

545454

EBF0FF

Initial Conceptualization

Based of the research and structuring out different flows, I started creating the low-fi concepts for primary use cases

01

Onboarding Mentee to Mentee dashboard

Goal

  • Easy Access & Low Barrier Entry

  • Role Clarity from the Start

  • Collect Key Academic Information

  • Surface Relevant Mentor Matches

  • Easily navigate though screens once logged in

02

Find Mentor

Goal

  • Easily access the mentor discovery interface from the Home screen.

  • Find relevant mentors based on specific filters

  • Get high-trust signals quickly (badges, ratings, number of sessions)

  • View mentor profile to validate experience, college, language, and vibe.

03

Seamlessly Book a Session

Goal

  • Direct and clear CTA for booking sessions

  • Help the mentor prep and creates clarity by adding a brief for the call

  • Quick overlay actions for selecting session type, date, time slot and call preference.

  • Offer Secure & Multiple Payment Options. Confirmation alert with redirection to view booking details

  • Receive email/SMS/notification confirmation.

  • Have the option to: View/reschedule/cancel session

04

From Booking to Feedback: The Mentee Call Flow

Goal

  • Enabling easy call joining from the bookings page

  • Capture valuable feedback to improve mentorship quality and refine Comen's matchmaking.​

MVP Experience

Landing Page

  • Dual User Entry Point

  • Structured User Journey

  • Visually Appealing & Trust-Building

  • Mentor Showcase Carousel

  • Community Testimonials

  • Mentorship Recruitment Section

Key Highlights

Snippets for Mentee Flow

Snippets for Mentor Flow

01

Onboarding flow of Mentor

Goal

  • Clarity of purpose from the start. Clear Expectations & Guidelines

  • Frictionless Signup process : simplifying an easy 3 step Mentor application submission also acting as a primary step by step profile builder

  • Allowing users to skip the verification in the initial stage: Minimising the user drop off

02

Mentor Dashboard

Goal

  • Easy to navigate Mentor dashboard: explore, set up a strong mentor profile, create sessions and update calendar

  • Designed a clean, goal-driven user flow for mentees to discover and book mentors quickly

  • Created clear mentor profiles with strong trust signals (college, branch, year, badges)

  • Prioritized performance and clarity to reduce bounce and drop-off

  • Made sure the design allowed for data capture at key friction points (e.g. filters used, bookings initiated, payments attempted)

My Role as Product Designer

MVP Validation Strategy (Planned Approach)

The goal was to outline how COMEN’s core product hypothesis would be tested in the real world — without assuming premature success. As the product designer, I focused on creating an experience that supports quick, measurable validation once the MVP goes live.

What We Need to Validate ?

key hypotheses driving the MVP

High school students are actively looking for relatable, trusted college guidance.

They prefer 1:1 sessions with current college students over generalized career counselors.

College students are willing to mentor in exchange for earnings or resume value.

Validation Plan (Post-Design Phase)

To validate these assumptions, I collaborated with the team to propose the following lightweight MVP test strategy:

Test Area

Approach

Mentee Interest

Session Conversion

Willingness to Pay

Mentor Supply

Feedback Loop

Landing page with mentor profiles + “Book a Session” CTA

Googlepay (or mock payment flow) to measure drop-offs vs. completions

Internal web-based booking system to track session bookings

Internal mentor onboarding system for sign-up and verification

Integrated post-session insights

Laying the Groundwork for Real-World Testing

Although the MVP hasn’t been launched, this validation plan:

  • Aligns design with measurable goals

  • Gives the dev team a clear way to test product-market fit

  • Ensures we focus on real user behavior, not assumptions

Project Learnings

Working on COMEN pushed me to balance ambition with practicality. Designing a mentorship platform for high school students — a highly emotional and information-sensitive space — challenged me to think beyond just clean UI.

  1. Users Need Confidence Before Action

High school students are often overwhelmed. I realized that good UX isn’t just about usability — it’s about trust-building. From mentor profile layouts to session booking flows, I focused on surfacing credibility, clarity, and warmth in every step.

  1. The Real MVP Is Simplicity

I learned that an MVP is about removing, not adding. I streamlined every flow down to its core: "Can a student find the right mentor and book a call with minimal friction?"

  1. Designing for Two Sides Requires Balance

This wasn’t a one-sided user flow. I had to keep mentee needs at the center without alienating the mentor experience. Understanding both sides — their motivations, hesitations, and goals — helped me create a more balanced and scalable system.

  1. Design is Never 'Done' Without Context

The product isn't live yet — and that’s okay. I learned that design work doesn't end when the mockups are polished. It ends when it connects with real users, solves real problems, and helps the team make real decisions.

📩

shristirani22@gmail.com

2025

Shristi Rani. All rights reserved

📩

shristirani22@gmail.com

2025

Shristi Rani. All rights reserved

📩

shristirani22@gmail.com

2025

Shristi Rani. All rights reserved